FAQ

After i have complete the "Order here!" How would you send the items to my address?
After Queendora have received your orders, we will send you the confirmation of the available stocks and request your mailing address at the same time.

Will it be safe to submit my personal data in order to purchase from you?
we will need the necessary information to proceed for purchase. We will assure that your data will not revive, sell or trade to others as we respect your privacy.

Can I exchange/return the goods if I don’t like the designs after I have purchase?
Please understand that all items sending out are FINAL.We assured all items will be checked before delivering. Please check measurements carefully before purchase. Refund will only made if paid item is out of stock.

How can I enjoy free delivery service from Queendora?
* Purchase above S$90 and get to enjoy 5% off in a single order plus free delivery.
* Purchase above S$180 and get to enjoy 10% off in a single order plus free delivery.
* Purchase above S$300 and get to enjoy 15% off  in a single order plus free delivery.


When can I receive the items when I have made the payments?
Orders will only be mailed out AFTER payments have been received. You can usually receive your item/s within 2-3 working days to arrive at your delivery address by Normal postage/Registered Mail.

How often are your items updated?
We will update our items to your emails as soon as we received the new shipment.

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